Hivelocity Review

Hivelocity is a privately held hosting provider servicing thousands of web developers and programmers world wide. Hivelocity maintains is Headquarters and Data Center in downtown Tampa, Florida. Hivelocity specializes in providing a vast array of Reseller, Colocation and Dedicated Hosting Solutions to an internet savvy clientele. Web Developers and Programmers make up 90% of Hivelocity's overall customer base. Because they cater to "techie" types with a high end need, you can always count on a solution that is above and beyond what the competition offers. Hivelocity's mission is to provide high-end solutions with small company customer service

Hivelocity
400 N Tampa St
Tampa , Florida 33602
sales@hivelocity.net

Website: http://www.hivelocity.net

Support
Hivelocity offers 24/7 toll free phone support, live chat support and email support to every customer we have. Because Hivelocity caters to Resellers, they understand that our customer base is often relying upon them to answer questions their customers have. For this reason, you will find Hivelocity's support department is always available, day or night. The average response time for a trouble ticket is about 15 minutes. Average hold time for phone support is less than 2 minutes. Hivelocity owns and maintains its own data center so resolution to any problem is only one phone call away.

Services Offered

Hivelocity offers Reseller, Colocation and Dedicated hosting solutions.

Reseller Hosting - Hivelocity Reseller solution provides you with BOTH Windows 2000 and Linux OS to offer your customers. A Top-Level control panel and brandable End-User Control Panels are included. Resellers are able to create their own hosting packages to offer their customers by using their Plan Creation Wizard. Reseller determine the specs and pricing of each hosting package they create. You will be able to sell these hosting packages right from your web site as well as automate the recurring billing of yoru entire customer base.

Dedicated Solutions - Hivelocity offers Dedicated Linux, Windows 2000 and Windows 2003 servers. Reboots are provided for free 24/7. Hivelocity will provide its Dedicated customers with full root access to their machine. Managed and Unmanaged solutions are available.

Colocation - Hivelocity maintains its own data center in down town Tampa, Florida. Our facility has redundant fiber, 5 bandwidth carriers, redundant power, two 6 ton AC compressors and 24/7 armed guards. Hivelocity has plenty of empty racks and cabinets to accommodate any server you have to collocate. Hivelocity can provide you with as much bandwidth as you would need. Plans with over 100 mbps are available. 1U collocation starts at less than $50 per month. Reboots are provided for free 24/7.

Value
Outsourcing with Hivelocity allows companies to concentrate their efforts on their primary industry while continuing to offer a high quality hosting service. By eliminating the cost of hardware, software, bandwidth, and personnel, you reduce your overhead while maintaining your residual income. Reducing operating costs equates to a much higher profit margin. HiVelocity provides you with everything you need to offer a robust and reliable hosting solution to your customers. Their Resellers customers never know they are dealing with a Reseller of HIvelocity. For as little as $50 per month a developer can offer hosting and tens of thousands of dollars worth of software to every customer they have.

Network Infrastructure

Connectivity - Hivelocity Hosting connectivity is comprised of 3 Major Tier 1 backbone providers: Level 3 and Expedius, and Time Warner at DS3 - Gig Ethernet. They have roughly 3096 Mbs connection directly to the internet.

Redundancy - Built from the ground up utilizing all the latest redundancy features like: Diesel Generators, DC power to provide conditioned power to the IP floor. Their redundant Cisco routers utilize BGP4 protocol to provide redundant service through our multiple providers. All of their servers utilize RAID for maximum data availability. All systems are backed up through a daily, weekly and incremental offsite - backup system.

Security - Network security is a priority at Hivelocity and includes but is not limited to the following: Redundant firewalls that stop most attacks before they start. Each of their servers is loaded with an early warning intrusion detection system that is automatically updated each time a new security flaw is discovered worldwide. Physical security is also of the utmost importance to the network. They have in place many of the latest security measures, including: fire detection and suppression, 24/7 armed guards, and closed circuit cameras monitoring every square foot of our facility.